This Refund Policy outlines the conditions under which Setradiomusic offers refunds for products (music systems, radio kits) and services (car audio installation, home visits) purchased through setradiomusic.online or in-person in Centerville, MA.
Products purchased online or in-store may be returned within 30 days of purchase if unopened, unused, and in original packaging. To initiate a return, contact us at care@setradiomusic.online or +1(866) 240-6871. Customers are responsible for return shipping costs unless the product is defective. Refunds will be processed within 7-10 business days after we receive the returned item.
If a product is defective or damaged upon receipt, we will provide a replacement or full refund, including shipping costs. Contact us within 7 days of delivery to report the issue and arrange a return.
Appointments for car audio installation or home visits can be canceled at no charge if notified at least 24 hours in advance. Cancellations within 24 hours may incur a $50 fee. No refunds are issued for completed services unless we fail to meet agreed-upon standards.
Custom-installed audio systems, used products, or services already rendered are non-refundable unless defective or covered by warranty.
For refund inquiries, contact:
Michael Moynihan
Phone: +1(866) 240-6871
Email: care@setradiomusic.online
Address: 1410 Bumps River Rd, Centerville, MA 02632